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Author Topic: Fun and games with airlines  (Read 3054 times)

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Offline msmoby

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Fun and games with airlines
« on: February 03, 2016, 09:41:58 PM »
What is it me and service cock ups?

Flying from Bangkok via a European hub to another EU destination

1st flight delayed..so I will prob. miss my connection.

1st flight may only be  delayed 50 minutes... but I only had 40 mins.

How I am sat here browsing my EU rights and find that unless the airline has a bloody good excuse..if I end up in my final destination more than 3 hours late...it's 600 Euros!

Who wants to leave the EU with consumer rights like that ?!

 http://www.flight-delayed.co.uk/







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Offline msmoby

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Re: Fun and games with airlines
« Reply #1 on: February 04, 2016, 01:18:04 AM »
Well this is my first time with Finnair and they know how to handle a 'difficult' situation...

I have never posted from 6 miles up, before....

Currently over Bangladesh..(sp?)




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Offline Manny

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Re: Fun and games with airlines
« Reply #2 on: February 04, 2016, 02:14:10 AM »
if I end up in my final destination more than 3 hours late...it's 600 Euros!

It is, but sometimes easier said than done. Airlines are really dragging their feet about paying.

I was delayed a few months ago to China with Cathay Pacific. Eventually I used these lawyers to get them to cough up. They cost maybe £100 or so, but Cathay coughed it all up in the end and I didn't need to waste time on it, the whole process with Bott is online.

A few hundred quid back is always welcome.

Who wants to leave the EU with consumer rights like that ?!

Because its not rocket science for the UK to enact a similar law?

No need to pay £53m a day plus all the other woes the EU inflict on us just for that, thanks.
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Offline msmoby

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Re: Fun and games with airlines
« Reply #3 on: February 04, 2016, 05:23:56 AM »
Why pay a lawyer when they will get you all your comp and they take their profit from the costs awarded ?

Think about it..do you think the UK can go it alone on such legislation?

If 'we' leave the EU this is just one example of power we'd lose.

Do you think the big foreign car makers will stay?

This 35 million / day...This is not the first time you've used it and we have discussed it's probably overstating, before.

I am no longer confident of BEING 3 hours late as their is a flt that will get me to my destination 2 hrs and 50 mins late...

I think I will be put on that...even if another airline...

Met up with some Estonians last night.. Tried an Estonian liquor..Vana Tallinn...'Old Tallinn'..I reckon it was the closest thing I ever tasted to Southern Comfort...I wonder which came first ?)




Posted from 11000m up ..just about to enter Russian airspace ...heading for Samara and Tolyatti


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Offline msmoby

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Re: Fun and games with airlines
« Reply #4 on: February 04, 2016, 06:35:30 AM »
Jeez.. now I feel like a real jerk...thinking of compo...a passenger has collapsed and receiving mouth to mouth and a heart massage 6 rows in front of me...((



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Offline AKA Luke

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Re: Fun and games with airlines
« Reply #5 on: February 04, 2016, 06:43:43 AM »
What is it me and service cock ups?

Flying from Bangkok via a European hub to another EU destination

1st flight delayed..so I will prob. miss my connection.

1st flight may only be  delayed 50 minutes... but I only had 40 mins.

How I am sat here browsing my EU rights and find that unless the airline has a bloody good excuse..if I end up in my final destination more than 3 hours late...it's 600 Euros!

Who wants to leave the EU with consumer rights like that ?!

 http://www.flight-delayed.co.uk/







.

So you've booked a connecting flight with a 40 minute connection time?

Was that with the same airline?
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Offline Chris

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Re: Fun and games with airlines
« Reply #6 on: February 04, 2016, 06:46:29 AM »
if I end up in my final destination more than 3 hours late...it's 600 Euros!

It is, but sometimes easier said than done. Airlines are really dragging their feet about paying.

I was delayed a few months ago to China with Cathay Pacific. Eventually I used these lawyers to get them to cough up. They cost maybe £100 or so, but Cathay coughed it all up in the end and I didn't need to waste time on it, the whole process with Bott is online.

A few hundred quid back is always welcome.


My daughter went to New York with the school recently and was c.5 - 6 hours late arriving, we are using these https://www.resolver.co.uk/  fairly simple so far, 3 emails and they look to be collapsing, others who started their claim before us have already been paid out.
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Offline Chris

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Re: Fun and games with airlines
« Reply #7 on: February 04, 2016, 06:49:00 AM »
What is it me and service cock ups?

Flying from Bangkok via a European hub to another EU destination

1st flight delayed..so I will prob. miss my connection.

1st flight may only be  delayed 50 minutes... but I only had 40 mins.

How I am sat here browsing my EU rights and find that unless the airline has a bloody good excuse..if I end up in my final destination more than 3 hours late...it's 600 Euros!

Who wants to leave the EU with consumer rights like that ?!

 http://www.flight-delayed.co.uk/







.

So you've booked a connecting flight with a 40 minute connection time?

Was that with the same airline?

I did that a couple of times with the connections being in Dusseldorf and with different airlines, typical Germans, went without a glitch and that includes collecting luggage and having to go through a document check again,  not sure anywhere else would have handled it without problems though. Bit risky!
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Offline AKA Luke

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Re: Fun and games with airlines
« Reply #8 on: February 04, 2016, 06:52:40 AM »
What is it me and service cock ups?

Flying from Bangkok via a European hub to another EU destination

1st flight delayed..so I will prob. miss my connection.

1st flight may only be  delayed 50 minutes... but I only had 40 mins.

How I am sat here browsing my EU rights and find that unless the airline has a bloody good excuse..if I end up in my final destination more than 3 hours late...it's 600 Euros!

Who wants to leave the EU with consumer rights like that ?!

 http://www.flight-delayed.co.uk/







.

So you've booked a connecting flight with a 40 minute connection time?

Was that with the same airline?

I did that a couple of times with the connections being in Dusseldorf and with different airlines, typical Germans, went without a glitch and that includes collecting luggage and having to go through a document check again,  not sure anywhere else would have handled it without problems though. Bit risky!


It can be done sure. I've had delays and the connecting plane has waited due to large number of passengers needing that connection but that was with Qatar.

I think if it's different airlines and you've left a tiny connection time you might name yourself Oscar Pistorious. But we shall see how Moby gets on.
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Offline msmoby

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Re: Fun and games with airlines
« Reply #9 on: February 04, 2016, 06:58:35 AM »
Crap...they've given up cpr and asked parents with kids to avert their attention as they move the body to the aft of the plane. We are over Izhevisk... but I think the plane will carry on.

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Offline msmoby

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Re: Fun and games with airlines
« Reply #10 on: February 04, 2016, 07:08:30 AM »
It's all academic unimportant, now..

Yes...same airline and I done similar changes..the  cut off is 30 mins for being too close and most schedules are very generous.

For obvious reasons I will not comment on places or the airline for a cuple of days..in the remote chance a relative found this thread.

All I can say is the staff and some passengers were very calm and professional.



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Spurious claims about 'seeing action' with the Blue Berets are debunked >here<

Here is my Russophobia/Kremlinphobia topic

Offline msmoby

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Re: Fun and games with airlines
« Reply #11 on: February 04, 2016, 07:31:57 AM »
The body of the passenger was moved to the main galley at the rear..and unsurprisingly there will not be a second meal service ..we are heading on to our destination...





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Spurious claims about 'seeing action' with the Blue Berets are debunked >here<

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Offline Gipsy

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Re: Fun and games with airlines
« Reply #12 on: February 04, 2016, 07:36:02 AM »
What is it me and service cock ups?

Flying from Bangkok via a European hub to another EU destination

1st flight delayed..so I will prob. miss my connection.

1st flight may only be  delayed 50 minutes... but I only had 40 mins.

How I am sat here browsing my EU rights and find that unless the airline has a bloody good excuse..if I end up in my final destination more than 3 hours late...it's 600 Euros!

Who wants to leave the EU with consumer rights like that ?!

 http://www.flight-delayed.co.uk/







.

So you've booked a connecting flight with a 40 minute connection time?

Was that with the same airline?

I did that a couple of times with the connections being in Dusseldorf and with different airlines, typical Germans, went without a glitch and that includes collecting luggage and having to go through a document check again,  not sure anywhere else would have handled it without problems though. Bit risky!


It can be done sure. I've had delays and the connecting plane has waited due to large number of passengers needing that connection but that was with Qatar.

I think if it's different airlines and you've left a tiny connection time you might name yourself Oscar Pistorious. But we shall see how Moby gets on.

I was always under the impression, maybe incorrectly so, but when transferring from a trans-continental flight to either an internal, or external flight, one should allow 2-3hrs for said transfer.
Also would question whether the airline would be obliged to pay out for any lateness through no fault of their own...
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Offline Chris

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Re: Fun and games with airlines
« Reply #13 on: February 04, 2016, 07:44:09 AM »
What is it me and service cock ups?

Flying from Bangkok via a European hub to another EU destination

1st flight delayed..so I will prob. miss my connection.

1st flight may only be  delayed 50 minutes... but I only had 40 mins.

How I am sat here browsing my EU rights and find that unless the airline has a bloody good excuse..if I end up in my final destination more than 3 hours late...it's 600 Euros!

Who wants to leave the EU with consumer rights like that ?!

 http://www.flight-delayed.co.uk/







.

So you've booked a connecting flight with a 40 minute connection time?

Was that with the same airline?

I did that a couple of times with the connections being in Dusseldorf and with different airlines, typical Germans, went without a glitch and that includes collecting luggage and having to go through a document check again,  not sure anywhere else would have handled it without problems though. Bit risky!


It can be done sure. I've had delays and the connecting plane has waited due to large number of passengers needing that connection but that was with Qatar.

I think if it's different airlines and you've left a tiny connection time you might name yourself Oscar Pistorious. But we shall see how Moby gets on.

I was always under the impression, maybe incorrectly so, but when transferring from a trans-continental flight to either an internal, or external flight, one should allow 2-3hrs for said transfer.
Also would question whether the airline would be obliged to pay out for any lateness through no fault of their own...

When we did our 40 minute change in Dusseldorf the first time we questioned the short time limit with the airline, thinking it was way to short.  This was with Lufthansa and UIA, the Lufthansa lady told us the absolute shortest time you are allowed is 30 minutes between connections. So, with a certain amount of concern and trepidation we gave it a go, and it went fine, so we did it a second time again with no problems later that year. Have never had to do it since, as it is a bit of a worry at the time, but who knows.

PS it was also the time when we managed to get a German Schengan within 3 days by post (as Dusseldorf at the time did not have an International transit zone)  I guess everything was going for us at the time. :)
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Offline msmoby

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Re: Fun and games with airlines
« Reply #14 on: February 04, 2016, 07:48:50 AM »



I was always under the impression, maybe incorrectly so, but when transferring from a trans-continental flight to either an internal, or external flight, one should allow 2-3hrs for said transfer.
Also would question whether the airline would be obliged to pay out for any lateness through no fault of their own...

My flight delayed url I posted allowed me to input the scenario and mentioned a specific case history...

30 minutes. .





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Spurious claims about 'seeing action' with the Blue Berets are debunked >here<

Here is my Russophobia/Kremlinphobia topic

Offline Gipsy

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Re: Fun and games with airlines
« Reply #15 on: February 04, 2016, 08:06:45 AM »
Crap...they've given up cpr and asked parents with kids to avert their attention as they move the body to the aft of the plane. We are over Izhevisk... but I think the plane will carry on.


 :chuckle:

Especially when you are probably near to St Petersburg at the moment

As you eventually do land, look out the RH side windows, you may be in time to see your connection flight taking off..

 :laugh:
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Offline Gipsy

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Re: Fun and games with airlines
« Reply #16 on: February 04, 2016, 08:09:15 AM »



I was always under the impression, maybe incorrectly so, but when transferring from a trans-continental flight to either an internal, or external flight, one should allow 2-3hrs for said transfer.
Also would question whether the airline would be obliged to pay out for any lateness through no fault of their own...

My flight delayed url I posted allowed me to input the scenario and mentioned a specific case history...

30 minutes. .


That's much too close for comfort for me, especially coming into or leaving a European airport.
Try it coming in from the US and transferring onto a European bound plane.

 :sick0012:
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Re: Fun and games with airlines
« Reply #17 on: February 04, 2016, 08:15:29 AM »
If I remember correctly the minimum time that booking systems allow for flight changes within the EU is 25 minutes. Having done a transfer in that kind of time I know that it is silly to try it.
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Offline Gipsy

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Re: Fun and games with airlines
« Reply #18 on: February 04, 2016, 08:19:00 AM »
If I remember correctly the minimum time that booking systems allow for flight changes within the EU is 25 minutes. Having done a transfer in that kind of time I know that it is silly to try it.

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Re: Fun and games with airlines
« Reply #19 on: February 04, 2016, 08:22:26 AM »
I usually do at least 1,5 - 2 hours connection time, especially if transferring through Schiphol or Sheremetyevo.

The distances between terminals can be huge!
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Re: Fun and games with airlines
« Reply #20 on: February 04, 2016, 08:35:53 AM »
If I remember correctly the minimum time that booking systems allow for flight changes within the EU is 25 minutes. Having done a transfer in that kind of time I know that it is silly to try it.

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Re: Fun and games with airlines
« Reply #21 on: February 04, 2016, 09:01:16 AM »
Slight off topic but plane related, when MIL was here in November for two weeks, the middle Saturday FIL called saying where is MIL, which flight is she on as he's at the airport to collect her?

He was a week early, 300 mile round trip on the usual shit roads....
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Re: Fun and games with airlines
« Reply #22 on: February 04, 2016, 09:26:40 AM »
Slight off topic but plane related, when MIL was here in November for two weeks, the middle Saturday FIL called saying where is MIL, which flight is she on as he's at the airport to collect her?

He was a week early, 300 mile round trip on the usual shit roads....


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Re: Fun and games with airlines
« Reply #23 on: February 04, 2016, 09:53:52 AM »
When we did our 40 minute change in Dusseldorf the first time we questioned the short time limit with the airline, thinking it was way to short.  This was with Lufthansa and UIA, the Lufthansa lady told us the absolute shortest time you are allowed is 30 minutes between connections.

My wife always has a 30 min connection with Lufthansa in Germany on the way to Russia  and 40 mins back; never missed one yet. The Germans have that totally nailed.
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Re: Fun and games with airlines
« Reply #24 on: February 04, 2016, 09:56:45 AM »
Slight off topic but plane related, when MIL was here in November for two weeks, the middle Saturday FIL called saying where is MIL, which flight is she on as he's at the airport to collect her?

He was a week early, 300 mile round trip on the usual shit roads....

Poor bugger!

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